deposits, reservations & payments
deposits & reservations
A deposit along with a completed registration form is required by all private and hosted group travelers. Unless otherwise specified on a hosted group travel event by First Class Travel by Pam, anyone (men and women) can join a hosted group travel event by securing their spot with a deposit as long as the final payment due date hasn’t passed and space is available.
Roommates must complete separate registration forms and submit their deposits within 24 hours in order to secure a reservation. Once the registration forms and initial deposit is received each roommate can make separate payments. All roommates must state who will be sharing rooms on the registration form. It is all of the roommates’ responsibility to insure that their fellow roommates are making their monthly payments in order to avoid having the reservation occupancy rate being adjusted to match the number of travelers occupying the room. In this case, the remaining roommate(s) are responsible for paying the difference in price for the new adjusted occupancy rate. A monthly reservations payment summary will be emailed to all involved parties by the 20th of each month.
FINAL PAYMENT DUE DATE
The final payment due date will be clearly marked on the event’s page. It is the responsibility of the traveler to make the final payment before or by the due date. Failure to make the final payment by the stated due date may result in automatic cancellation of the reservation and all previous deposits could be forfeited. All late payments must be approved by First Class Travel by Pam. A late payment fee of $50 must be paid for payments received after the final due date and before the final payment will be submitted.
It is the responsibility of the traveler to insure the correct credit card payment information has been submitted, which includes the following: credit card holder's name, billing address, phone number, credit card type, credit card number, expiration date and three digit security code.
PAYMENT PROCESSING TIME FRAME & RECEIPTS
Unless specified on the payment form, all payments will be submitted directly to the travel supplier and processed within 1-2 business days by First Class Travel by Pam. Once the payment has been accepted by the travel supplier the traveler will received a receipt via email confirming the payment went through successfully. The receipt will also include the traveler’s remaining balance and next due date.
PLEASE NOTE: Monthly payments submitted through the payment forms are not automatically processed. Your credit card will not be charged until your payment information has been submitted by First Class Travel by Pam to the travel supplier and successfully processed.
Refunds, Accepted Payment Method,